03 8687 2142
Level 2/420 Collins Street
Hart to Hart began as a boutique business that was developed to offer an alternative model of care based on choice, respect and innovation. Hart to Hart provides a flexible, supportive and individualised service through a team of qualified, dedicated and caring professionals. We share a goal to improve the lives of those who choose our services. We strive to be recognised as industry leaders.
Quality with Hart to Hart
At Hart to Hart, it is our quality that sets us apart. From your first encounter with Hart to Hart, you will be met by our qualified and professional administration team to welcome you to our service. You will then meet our qualified and professional care team who aim to support you to the highest standards so that you develop greater confidence, skills and independence in your life.
Each person has different values that they hold dearly to reflect the essence of who they are. Businesses also have values and beliefs that inform their processes. These blogs are a way for Hart to Hart to share our work and our difference with you.
Hart to Hart values, models and lives courage each day in every way.
We know for many people engaging a new service in a new system takes courage. We have learned that for people to share their stories, their histories and their goals takes courage. We live courage because we know on the other side of courage is growth, success and self-esteem. Through courage we learn the resilience to stand a little straighter after a challenge, to grow a bit wiser from experiences and to have the courage to celebrate the achievement of a goal. Through courage we learn the pride to say: I did it!
Hart to Hart began from the vision, passion, courage and work of a family. It has now grown and extended to reflect the community and individual needs of the many people, ideas and successes we have met along our shared journey.
As our business has grown so has our vision and our understanding of the needs of people who choose our services.
At Hart to Hart we listen, we adapt, we grow. We live, breathe and work with courage. While we will ever extend our professionalism and improve our services, we will always nurture the soul of the business. At Hart to Hart we know the soul of the business is YOU: the people who together make up the Hart to Hart way. We share your successes and we support you to build your skills, confidence and capacities.
Hart to Hart places YOU at the centre of all that we do. We will only recruit skilled, experienced professionals to support you while recognising the true expert is always created by experience. We value you, our staff and our business.
Hart to Hart is committed to embracing diversity and the inclusion of all people.
Hart to Hart is dedicated to creating safer support environments with and for all in the LGBTQI community.
Hart to Hart acknowledge the Traditional Owners of the land on which together we all live and work. Hart to Hart acknowledges and pays respect to the past, present and emerging leaders as the traditional Custodians and Elders of this nation.
Hart to Hart supports the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples in our work.
We live and believe: Equality for all.