While most people claim that the key quality of someone working with special needs children is patience, compassion is equally important. NDIS providers, like the rest of us, are ordinary people, but the tasks they are enlisted with require them to take extra care. Here are the reasons why healthcare workers need to display strong emotional intelligence:
1. Compassion in NDIS Workers
In basic terms, compassion refers to how sensitive a person is towards others’ emotions and a desire to help them feel better and find a proper solution to whatever ails them. Here is how this translates into working with and providing for people with special needs:
It Makes People Feel Valued
For time immemorial, special needs persons have felt like a separate community, different from everyone else. This psychological state is only worsened when such people are made to feel like they are undervalued and misunderstood. A little bit of compassion goes a long way in helping them to freely express themselves which ultimately contributes to their long term wellbeing and improved quality of life.
It’s the Right Approach to Helping People with Cognitive, Developmental, and Other Special Abilities
Patients with autism and other conditions that affect their cognitive, behavioural, and other functions are sensitive to an environment that may seem perfectly normal to an NDIS worker. The provider needs to understand how these factors are differently perceived by special needs persons, and make the necessary changes rather than allowing their patients’ mental health to deteriorate.
2. Patience in NDIS Providers
Patience and compassion go hand-in-hand for an NDIS provider:
It’s a Part of the Growth Process
For pretty much anyone, whether they have special needs or not, backsliding is a part of their growth and improvement process. NDIS providers may face this more frequently when helping special needs people set up independent lifestyles and integrate into the community. It’s important to note that any setbacks are not deliberate or controlled, and patience on the part of the provider will go a long way in pushing the person to keep moving forward.
3. Developing the Right Skillset
Compassion and patience don’t come easily to everyone, but these are part of our intrinsic makeup, and with a little bit of effort, these emotional skills can be enhanced. NDIS providers may choose to seek counselling to harvest these emotions.
NDIS providers work to help people with special abilities develop an independent lifestyle and find accommodations that make them regular members of society. However, in order to determine whether or not they’re ready for an independent lifestyle and the amount of care they will need, you need to have strong emotional skills.
Hart to Hart is an NDIS service provider that focuses on compassion and respect as the building blocks to help you obtain emotional support and develop your skills in a safe environment that promotes your emotional wellbeing and growth. Click here to find out about the guidelines that Hart to Hart, as an NDIS provider abides by.